I lost my item. What can I do?

If you have lost an item with the TrackR attached, the best thing to do would be to walk around the place you last remember having your item with the TrackR app open.

Once you come within Bluetooth range of the TrackR, you will be able to make the TrackR attached to your item ring. If you are unable to connect to the TrackR your item may not be in the area you are looking.

If this is the case you can use our Crowd Locate network to get a location update for your item whenever another TrackR app user comes within Bluetooth range of your TrackR.

You can check your Crowd Locate coverage on our map by clicking on the link below -https://secure.thetrackr.com/pages/how-it-works (just scroll down)


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