What are the best tips for connectivity?

The TrackR app and products are compatible with Android 4.4 smart-devices and newer, iPhone 4S and newer, and iPad 3 and newer. Below you will find a few tips to maintain the optimal connection strength between your phone and TrackR products.

Delete Old Bluetooth Connections: Connecting your phone with multiple Bluetooth devices may hinder the connection strength between your TrackR and smartphone. Removing any old Bluetooth devices you are paired with on your smartphone will ensure the best possible connection.

 

iOS users can remove old or unwanted paired Bluetooth devices with the following steps:

1. Click on Settings.

2. Select Bluetooth.

3. Tap the “i” next to the unwanted/old device. 

4.Select forget this device.

 

Android users can un-pair from unwanted Bluetooth connections with the following steps

1. Select Settings.

2. Select Bluetooth.

3. Click on the gear cog next to the unwanted paired device.

4. Select "Unpair."

 

Questions? Contact Support!

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